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2.2 Post - Email course unit registrations

2.2 Post


All post addressed to students in The School is delivered to the student pigeonholes (alphabetical by surname) outside the administrative office (IN123) on the first floor of the International Building. At the end of each term student pigeonholes are cleared of accumulated mail which is then destroyed. Important information from Registry is often sent by internal post and tutors sometimes return work to you via the pigeonholes so you are advised to check them regularly.



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2.3 Telephone and postal address


It is

your responsibility

to ensure that your telephone number (mobile and landline) and postal address (term-time and forwarding) are kept up to date on the

student portal

(Campus Connect). There are occasions when the Department needs to contact you urgently by telephone or send you a letter by post.

The School does not disclose students’ addresses and telephone numbers to anybody else (including relatives and fellow students) without the student’s specific permission to do so.



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2.4 Notice boards


There are official student noticeboards throughout the School. Each subject area has its own noticeboards located along the corridors, while a general-purpose School noticeboard for all students is located outside IN123. You will find lists of Personal Advisors on this noticeboard.

Opposite IN123, you will also find a noticeboard devoted to careers information and the Proceedings of Student/Staff Committee. The minutes of this committee are posted here after each meeting.

Every effort is made to post notices relating to class times etc well in advance, but occasionally changes have to be made at short notice and in that case your College email address will normally be used.

It is your responsibility to check the times and venues of all class meetings and of any requirements (eg. essay deadlines) relating to your courses,

so be sure to check the noticeboards regularly and, if in doubt, please ask!

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2.5 Personal Advisers


To provide a framework for support, we have a system of Personal Advisors. Every student in the School is assigned to a member of the teaching staff who will act as his / her Personal Advisor. The latter’s role is to give you advice and support throughout your undergraduate career, and to have an overview of your progress and achievements.

Your Personal Advisor will normally arrange to meet with you very early on, and will normally arrange further meetings with you at stages throughout your course to review your academic performance and discuss any academic or personal matters. However, it is also your responsibility to seek help or advice from him or her, if you feel you need it. You should regard this person as your first port of call, although it may be that on occasion he or she will direct you to another colleague, or to some other source of guidance or advice, such as the Academic co-ordinator, the PRA co-ordinator, the Director of your subject area, the Head of School, the Registry, the Health Centre, the Head of Student Services, the Student Counselling Service, or the Chaplains.

Lists of Personal Advisors are displayed on the notice board outside IN123. Your Personal Advisor may not remain the same throughout all four years of your degree programme and you may be assigned a temporary Advisor when your assigned Advisor is on research leave.

A high degree of confidentiality is normally assured if you disclose personal matters to your Personal Advisor. However, students reporting any special needs or disabilities to their Personal Advisor or any other member of staff should be aware that staff have a duty deriving from current legislation to communicate those needs to the College’s Educational Support Office unless informed in writing that the student wishes them not to do so. Where the Educational Support Office is informed about a student’s special needs, either by the student or by a member of staff, the matter will naturally be treated with the greatest possible degree of confidentiality thereafter.

Should you wish to change your Personal Advisor, you may do so and it is School policy that no questions will be asked. Your Personal Advisor is normally the right person to approach if you need an academic or a character reference, but as a matter of courtesy you should always ask permission before giving his or her name as a referee.

You are assigned to Personal Advisors irrespective of whether or not they teach you. Sometimes it may actually help if they don’t, simply because you can together discuss your prog­ress with greater detachment. Personal Advisors should not be seen as someone to whom you go only if you have problems. They provide a focus, a first door to knock on, whether to deal with an administrative procedure or to have a general chat, to give you the opportunity to reflect on how things are going, or to put you in contact with more specialized parts of the College guidance and support structures.

Personal Advisors have regular ‘office hours’ posted outside their doors, i.e. times (normally twice each week during term) when they are available to see their students without prior appointment. Alternatively, you can make an individual appointment at a mutually convenient time; you can do this directly or through the General Office. Information about how to get in touch with your Personal Advisor will be given to you when you first meet them as well as being posted on notice boards. Usually the quickest and most reliable method of getting a message to your Advisor will be by e-mail.

As a matter of courtesy, you should respond to a member of the academic or administrative staff as soon as possible after they ask to see you.

The duties of your Personal Advisor include:

More generally, it is the duty of your Personal Advisor to represent your interests, within the College and outside it. If you are ill and miss a class, or you feel your illness has hindered your preparation for assessed course-work or examinations, it is essential that your Personal Advisor be made aware of this and that medical certification (self-certification for illnesses of less than 7 days’ duration, or certification from your GP or the College Health Centre) be obtained in advance of formal assessment procedures. If we don’t know about your illness, we can’t take it into account, and unauthorized absences from class can lead to a College Formal Warning, which remains on your student record throughout your university career and which, in certain cases, can ultimately lead to de-registration from College.

In addition to her/his formal duties, the following are some of the things on which your Advisor can also offer advice:

The School’s Personal Advisor system is intended to be used constructively. It has been put in place for you to use as a resource, so you are strongly advised to take advantage of it.

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